Support

Thank you for reaching out to us. We offer many channels for training and support to our Councils so that you can choose the method that best suits your needs:

Ways to Receive Training & Support

  • Admin Manual - This website.
  • User Manual - Shareable resource for your end-users.
  • Support Desk - Trackable ticket submission system. Send tickets to support@tentaroo.com, or select your council below. We have a prompt response time on new tickets.
  • Online Zoom Training - Unlimited and free conference calls for council staff. Schedule video conference training with us on Monday to Friday
  • Online Chat - Available at the admin manual website on the bottom right of every page (when online).
  • Telephone Support - (888) 651-0153 Mon - Fri, 9:00 AM to 6:00 PM EST.

 

For council staff and other system administrators, select your council below to submit a support request to Tentaroo.