Manually Overriding Pricing
Last edited 1/20/2022
Events that lock-in pricing based on Date of Registration have the admin option to manually override rates in the user interface. This is how all Just Names Event Types lock-in pricing and is an option for Just Numbers and Numbers and Names Event Types. Learn more about the different Registration Methods available and how each registration works, and explore the different ways to lock-in pricing and when to use each.
Just Names Events
To change the rate on a named participant in a Just Names event, find the participant using the Select Client modal. Click on the participant's name to jump to their registration and click Manage Registration and then Edit Registration to launch the Names Wizard. Click Next to get to the Participant Type step. On the card for the selected Participant Type, click Manage. This will bring up a box that displays the rate assigned to the participant. Change the rate to your early, base, or late rate, as needed, and save changes. Complete the wizard to add the changes to the cart. You may now select another participant to adjust or checkout to finalize your changes.
Please note that these rate adjustments should only be used to grant registrants different early, base, or late rates. Other discounts, such as camperships or partial week adults, should be handled using Registration Options.
Just Numbers or Numbers & Names Events
For an event that uses numbers and Date of Registration, locking-in pricing is done in the Numbers Wizard. Use the Select Client modal to find the registration; click on the registration to open it in the group's account. Click Manage Spots to launch the Numbers Wizard. On the first step, "Spots," you will see a line with a field for number of spots and a field for the rate those spots are assigned to for each participant type. If the rate has increased already, you will see a second line with no spots and the current rate so you know what to add new spots at. You can then add spots at the current rate or change the number of spots at each rate.
Please note that these rate adjustments should only be used to grant registrants different early, base, or late rates. Other discounts, such as camperships or partial week adults, should be handled using Registration Options.
Free Leader Ratios
If you have free leader ratios set up for this event type, you may see a number of adults at $0 and another number of adults at your adult rate. You also have two buttons, one above the list of participant types and one below it, to Apply Leader Ratios. When the group registers, leader ratios are still automatically applied. You can manually override those to more or fewer spots, but if you want to reset the ratios after adjusting leader rates, you can click on either of those buttons to recalculate only free leader ratios. No other rates are recalculated when you use this feature.
If you use ratios to define number of free leaders but you do not have it automated, you can submit your free leader request here and we will automate that for you.
This also applies if no payment is due. Learn More