Last edited 5/20/2022
The Tentaroo shopping cart is a universal cart that can be used to register for multiple events, purchase products, and reserve facilities all at the same time.

Users can add items to the cart, modify them, and submit them when they are ready to commit to finalize their purchases. 

Some common things this applies to include:

  • Event spots
  • Named participants
  • Classes - includes waitlist spots
  • Facility reservations

Best Practices for Popular Events:

  • Councils - Consider not charging anything upfront for classes, allowing groups to register and check out faster. The invoicing features can be used to later bill for any class fees that are due. 
  • Users - Consider checking out after every 1 or 2 Scouts to finalize spots in events and classes. If only one spot is left, it will be granted to to the first group that places their order. You might focus on popular classes first and fill in less popular classes later.
CHECKOUT IS THE FINAL STEP - Remember that nothing is finalized until you check out of the shopping cart. All registrations/classes/options will be verified upon submitting an order in the shopping cart.

This also applies if no payment is due.

Getting to the Cart


Your Cart - When you click on the Cart icons in either the top right corner of the app or in the hamburger menu on the left, you will see the Your Cart popup. This box shows a quick view of all the items in the cart. The Empty Cart button in the bottom left corner of the box will remove all items from the Cart, and Check Out will let you proceed to the full Cart to finalize the order.

Checkout Button - You can also go straight to the Cart by clicking the green Checkout button on the registration or trip.


In the Cart


Items List - This list includes any changes made to an event registration or a facility reservation, even if no payment is due or no payment is being made. The Items list can be expanded or minimized to view all purchases in the cart.

The items have buttons to Edit, which takes you back to the registration to make changes, and to Remove, which removes just this item from the Cart. Some Items will not have a Remove button due to their configuration and must be edited to be removed.

Online Payment Convenience Fees - Event Types have the option to add online payment convenience fees to pass those fees on to the end user. These can be configured separately for credit cards and for eChecks, if enabled, and will add a separate item in the cart when either method is selected. At Council / Other payments are not charged the convenience fees. Revenue collected through this is tracked under a dedicated GL and is included in accounting reports.

Empty Cart - Located in the bottom left of the Items box, this will let you remove all items from the Cart at once. This cannot be undone.

Financial Summary

Total Items - The Financial Summary card includes the total amount being paid for the items in the cart.

Applied Credit - If the group has credit on file, that credit will automatically be applied first, "Applied Credit." End-users must use credit prior to making additional payments, however admins have the option to turn off the "Use Credit" toggle.

Unapplied - Admins also have the option of inputting an overpayment, adding credit to the account. This is referred to as "Unapplied" in our system since the overpayment amount is not being applied to an event registration or facility reservation.

Applying Credits and Overpayments

Total Payment - The last item in this box is the adjusted "Total Payment" after credits and/or unapplied amounts are incorporated.

Profile Contact Information

The cart allows the group to verify contact information for the account profile, and the council has the option to ask/require that the phone and/or address for the group primary contact be filled out. This setting can be changed in the Tentaroo Legacy AIR App under Options, General System Options. Any changes made to the primary and alternate group contacts are saved in the group profile.

Billing Contact

Billing contact info defaults to the last used Billing Contact and offers a "Copy From Profile" button which fills the form with the Primary Contact's details. This data is verified with for the online payment method used and is saved with the order info for that payment. Billing Contact cannot be changed after the order is saved.

If an admin is applying an At Council / Other (admin only) payment, Billing Contact is not displayed.

Payment Method

This section has several tools, some of which are available to both admins and end users, but most are only available for admins. Items that are admin only will be denoted with (A).

(A) Send Receipt - Admins can choose to not send a receipt to the group at checkout. This is particularly useful if the admin is making many changes all at once or is making a change the group doesn't need to know about at this time. System and Event/Facility contacts will still receive an email.

(A) Order Date - This will be displayed to end users but can only be changed by an admin. This field allows the council to backdate an offline payment to grant the group an earlier rate based on date of payment.

Backdating Payments

Payment Type - The standard Payment Types in the Cart include:

  • Credit Card
    • The most typical credit cards accepted are Visa, MasterCard, and Discover.
    • American Express is also supported.
  • eCheck
    • Councils can optionally enable eChecks with
  • At Council / Other (Admin Only)
    • Used for payments received through the council office such as physical checks, cash, unit account transfers, etc. 
    • Admins should make notes for future reference when this payment method is used.

Each council can enable different types of payments with their gateway, which is usually The most typical credit cards accepted are Visa, MasterCard, and Discover. American Express is the next most often used. Councils can also enable eChecks with

When you are setting up a new account or making changes to your existing account, you need to notify us of which types of payment you are accepting so we can enable those in your system.

(A) Notes - This field is available whenever an admin is placing an order and should be used to add details on transactions for future reference. This is one of the most important features of the checkout process as it informs fellow staff and auditors of the circumstances behind administrative changes. These changes will be included with the Order and will be displayed on the event invoices, receipts, and trip notifications.


The footer of the cart includes a Return Policy and a Privacy Policy. These default to our standard policies but can be customized for each council system. This is also an ideal place to add Terms of Use, if applicable.

Request Custom Policies

Place Order

Finalize the order by clicking Place Order in the bottom bar of the app. Once the Place Order button is clicked, all purchases are validated for availability; if an item in the cart is no longer available, the user will be notified and must modify the cart in order to continue.

Checkout Policy Popup

A pop-up notice can be added to any Event Type at the Checkout page. This notice can be different for each Event Type.


Checkout Terms and Conditions


We are always happy to assist with training.